This article outlines a general Windows performance troubleshooting approach. It also contains some of the more important performance counters and the thresholds that indicate some kind of performance issue.
Some Definitions
- Complete System Hang - System does not respond to any input from the keyboard or mouse for more than 1 minute after the system has already booted.
- Hardware Hang - Hang due to hardware related problem.
- Software Hang - Hang due to software related problem.
- Application Hang - Application does not respond to any input from the keyboard or mouse for more than 1 minute after application is fully loaded. System is responsive, but application is not. Can be verified in Application event log (Event 1001).
- Application Crash - Application closes due to exception. Can be verified in Application event log (Event 1000).